Virsym Solutions Privacy Policy1. Virsym Solutions’s Commitment to Your Privacy
Your privacy is very important to us. As part of the normal operation of our services we collect and, in some cases, disclose information about you. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. We want you to fully understand our privacy practices. This Privacy Policy is incorporated into and subject to the Terms of Use.
If you have additional questions, you may send email to virsym@vii7.com.
The privacy practices of this statement apply to our services available under the domain and subdomains of www.Virsym Solutions.com ("Site"), as well as all of Virsym Solutions’s online and offline services (“Service”), including without limitation Virsym Solutions’s phone call center. By visiting this website or using the Service you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Service.
This Privacy Policy describes the information that, as part of the normal operation of our services, we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about Virsym Solutions’s practices so that you can make informed decisions.
By accepting the Privacy Policy and the Terms of Use, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Virsym Solutions Terms of Use.
Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive emails, as described below in this privacy policy.
This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on September 30, 2005 for all users.
2. An Important Note About Children
Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or guardians.
3. Information We Collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving these purposes.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the Site. You always have the option to not provide information by choosing not to use a particular service or feature.
The privacy practices of this statement apply to our services available under the domain and subdomains of www.Virsym Solutions.com ("Site"), as well as all of Virsym Solutions’s online and offline services (“Service”), including without limitation Virsym Solutions’s phone call center. By visiting this website or using the Service you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Service.
When you browse through our Site we collect:
- Basic information about your computer, browser and connection to make sure that we can give you proper information and customer service and for security purposes. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
- Aggregate information on what pages consumers access or visit, in order to do internal research and to improve our Services.
If you choose to use any services that require registration, such as signing up as a member, buying or selling, we will collect additional information, which might include any of the following:
- Your name or the name of persons for whom you are buying activities;
- Information about your business (eg, business name, mailing address and contact information; etc), if you are using Virsym Solutions to sell activities;
- Your email address and telephone number so we can contact you as necessary;
- A member name and password to use to update your information or use Virsym Solutions’s services in the future;
- Credit card information to complete your transactions. (For security purposes, we currently do not store credit card numbers after the session in which you are using them to purchase terminates.)
In specific situations, we may collect, but are not obligated to, other types of information including without limitation the following:
- If you choose to post content on the Site or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
- If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Service, we may collect such information in a file specific to you.
- If you are a Producer on Virsym Solutions, we may also collect other users' comments about you in a feedback area.
4. Our Use of Your Information
Virsym Solutions uses your personal information to provide you with the information you request about our Services, to ensure smooth buying, selling and delivery of Services, to confirm your purchases and to ensure that Artists are correctly charged and Producers are correctly paid. The personal information we collect from you will be shared with any service partners who are involved in fulfilling the purchases you have made from us.
a. Transactions, Customer Service, Credit Card Issuers & Quality Assurance
We use contact information to help us efficiently conduct transactions, to deliver the services you have requested, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with activities for which you purchased tickets (including without limitation event confirmations, changes and cancellations). Users who buy or sell activities may receive a number of emails throughout the transaction process and they may sometimes receive phone calls from our Customer Service department to ensure smooth transactions.
In some cases we may use service providers to help us perform some of these tasks, and consequently we may share your contact information with these service providers. We may also provide your contact information to your credit card issuer, bank, or to credit card processors for their purposes.
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe buying and selling; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple member names or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
We use your email address to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site.
b. Improving Virsym Solutions’s Service
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. We may use your demographic information to perform business analyses or to tailor the Site and communications to your interests.
c. Contacting You for Offers and Promotions
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Terms of Use and Privacy Policy, you expressly agree to receive this information.
d. Service Announcements
On rare occasions it may be necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.
>As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our Services.
a. Aggregate Information (e.g., Advertisers)
We may share anonymous, aggregated (grouped across all user accounts) demographic information (eg, country, zip code) with business partners and other third parties so that they can make informed decisions on working with Virsym Solutions and tailor their communications to the appropriate audience. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you.
b. Virsym Solutions Community
Your member name may be displayed throughout the Site and is therefore available to the public. Many of your activities on the Site will be identifiable to your member name. Other users can view your music, your postings on the Site, and so on. Therefore, if you associate your name with your member name, the people you have revealed your name to will be able to personally identify your Virsym Solutions actions. Our pages are not coded with robot exclusion headers, and therefore others may attempt to automatically collect your email address from our site. If you are involved in a transaction, we have features that allow the Artist or Producer on the other end of this transaction to view certain information to facilitate this transaction, such as your contact information. Further, we may, but are not obligated to, send out notices to you or other community members regarding suspicious activity or policy violations on the Site.
c. Co-Brand Partners
From time to time, Virsym Solutions may offer third party services from our site (eg, payment processing). If you choose to use these optional services, we will, by necessity, provide some of your personally identifiable information to the Co-Brand Service Provider offering such services. You can, of course, avoid having us make such disclosures by choosing not to use these services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.
d. Service Providers & Third Party Intermediaries
We may use third party Suppliers and Service Providers to facilitate our services – we may outsource the operations of one or more aspects of our Service to a Supplier or Service Provider who performs services according to our requirements (e.g., search technology, discussion boards, reward programs). For example, in order for this Web site to properly fulfill its obligation to protect all of its users, it is necessary for us to verify your credit card information with a third party. Therefore we may need to provide some of your personal information directly to these service providers.
e. Legal Disclosure and Business Transfer
We may disclose specific contact information when we determine that such disclosure is necessary to comply with law, to enforce intellectual property rights, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of Virsym Solutions or other visitors to the Site or users of services or services provided by Virsym Solutions. Therefore, intellectual property and other rights owners, and local, state, federal and international law enforcement can request and may receive your personally identifiable information.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Also, your contact information may be passed on to a third party in the event of a transfer of ownership or assets of Virsym Solutions. For instance, in the event Virsym Solutions goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
6. Your Use of Others’ Information
In order to facilitate interaction among Virsym Solutions community members, our Site may allow you limited access to certain aspects of other users' information. As a Producer you may have access to the member name, contact and other information of Artists; and as a Artist you may have access to the member name, contact and other information of Producers.
By entering into our Terms of Use, you agree that, with respect to other users' personal information that you obtain through the Service or through a Virsym Solutions-related communication or Virsym Solutions-facilitated transaction, Virsym Solutions hereby grants to you a license to use such information only for: (a) Virsym Solutions-related communications that are not unsolicited commercial messages, (b) using services offered through Virsym Solutions and (c) any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.
Virsym Solutions and our users do not tolerate spam. To report Virsym Solutions related spam to Virsym Solutions, please email us at virsym@vii7.com.
7. Public Areas
The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public ("public areas"), including, but not limited to, bulletin boards, chat rooms, sound rooms and user-submitted activity reviews. This privacy policy does not apply to any information that you submit for use in public areas. We ask that you do not submit any contact information or financial information for display in public areas, as other people who use the Site will see it. If you submit such information for display in public areas, Virsym Solutions cannot prevent it from being used in a manner that violates the law, your personal privacy or your safety. By submitting such information for display in public areas, you assume the risks and sole liability arising as a result of such information being displayed.
8. Use of Email Tools
You may not use the any email or contact services that we offer to send spam or otherwise send content that would violate our Terms of Use. If you send an email using any of these services to an email address that is not registered in our community, we do not use that email address for any purpose other than to send your email. We do not rent or sell these email addresses.
9. Control of Your Password
You are responsible for all actions taken with your member name and password, including fees charged to your account. Therefore we do not recommend that you disclose your Virsym Solutions password to any third parties. If you choose to share your member name and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password either online or by calling Virsym Solutions customer service to have a new temporary password placed on your account.
10. Accessing, Reviewing and Changing Your Personal Information
Following registration, you can review and change some of the information you submitted during registration. The specific information that can be changed differs depending on whether you are a Artist or Producer, among other things, but may include any email addresses, telephone numbers, user preferences, passwords, and other contact or other information you have provided. You must promptly update your personal information if it changes or is inaccurate.
11. Other Information Collectors
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are browsers, Artists or Producers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since Virsym Solutions does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.
a. Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Most of our cookies are session cookies, meaning that they are automatically deleted from your computer at the end of a session. Like most websites, the Site uses cookies to help it keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies on certain pages of the Site to help analyze our web page flow and measure promotional effectiveness.
You are always free to decline our cookies if your browser permits. If you decline a cookie, you will still be able to browse our site; however you will not be able to buy or sell.
b. Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring pages, platform type, date/time stamp. IP addresses, etc. are linked to personally identifiable information. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address, etc. to help identify you and to gather broad demographic information about you.
c. Security and Storage
We strive to take all reasonable steps to keep secure any information which we hold about you. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption and Secure Socket Layers. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. Virsym Solutions will not be held responsible for events arising from unauthorized access to your personal information.
All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.
13. Contacting Virsym Solutions Regarding Privacy Policy
If you have any questions or concerns about this privacy policy or would like to contact us regarding the information you have submitted to us, please contact us by sending an email to virsym@vii7.com stating your questions or concerns. We will strive to respond to your questions or concerns within 7 days.
b>14. Changes To This Statement
Due to our commitment to serving all of our users’ needs, and the business changes this commitment may require, we may review and amend this Privacy Policy from time to time. If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Material changes to this policy will be posted on this website 30 days prior to execution.
15. Notice
Any notices sent to you pursuant to any provisions contained in this Virsym Solutions Privacy Policy shall be directed to the electronic mail address on file with Virsym Solutions at the time of the notice. Any notice sent by electronic mail shall be deemed received by you on the date sent from Virsym Solutions. Any notice to Virsym Solutions shall be sent both by electronic mail to virsym@vii7.com and by return receipt requested postal mail to Virsym Solutions, [address], or such other mailing address as Virsym Solutions may provide hereafter. Any notice to Virsym Solutions shall be deemed received by Virsym Solutions on the date of actual receipt by Virsym Solutions.
16. Additional Terms
Any terms not contained in the Privacy Policy, including without limitation jurisdiction and dispute resolution provisions, shall be deemed the same as the terms contained in the Terms of Use. Any conflict between the terms of the Privacy Policy and the Terms of Use shall be resolved in favor of the Terms of Use, except where the intent of the parties would require the opposite decision.
E-mail: virsym@vii7.com
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